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Friday, June 18, 2010
A company’s ability to innovate—to tap the fresh value-creating ideas of its employees and those of its partners, customers, suppliers, and other parties beyond its own boundaries—is anything but easy. [...]
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Wednesday, June 02, 2010
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This month, marks the start of a unique move for the executive leadership at MKS&H. They have decided to challenge themselves to look more deeply for opportunities for their teammates to grow and strengthen their careers within MKS&H. The focus is on servant leadership [...]
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Thursday, April 29, 2010
There we were in the desert, somewhere near the city of Needles, CA. No gas, no food, no water. Sure I could be mad at my friend Rod; his failure to notify me of the turn-off for gas had landed us in this horrible predicament. (Click here to view Part 1 of the story) [...]
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Thursday, April 15, 2010
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It takes a certain personality to be a leader, let alone, run a business. I’m sure we can all think of times when we have become bogged down and had a bad moment or day. When I start to get that ‘glass half empty’ feeling – I take a minute to reflect. In so doing, I think back to an inconsequential stranger and how our brief encounter changed how I articulate my view of the world forever. [...]
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Wednesday, March 03, 2010
I’m a big advocate of learning from your mistakes. The idea that your ‘failures’ are part of the journey to success, is a concept that many people don’t embrace. More often than not, the people I meet see failure as a set-back or a road block to achieving their goals. One of the stories that I like to share begins, like all my failures, with a passionate idea… [...]
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Wednesday, February 17, 2010
Thursday, February 04, 2010
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If you want to foster and maintain an extraordinary relationship with your customers, you must first strive to foster and maintain an extraordinary relationship with your teammates. Creating a ”teammate centric” environment can work wonders in any organization. The word teammate is one I use with colleagues, no matter the title printed on their business card. [...]
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