MKS&H’s technology consulting division is a Managed Service Provider offering our eCare Managed Service Package for small to medium sized businesses. As your trusted advisor, our eCare Managed Service provides a client with a proactive technology environment that features 24x7x365 network monitoring, unlimited remote help desk and phone support as well as escalated on-site service.  Our eCare packages include all of this for an affordable monthly price, thereby streamlining your IT budget. 

eCare Managed Services affords a client these key benefits:

• Client peace of mind - monitor network on 24x7x365 basis proactively
• Single point of contact for all network issues
• Single supplier instead of multiple vendors
• Defined service levels (for service delivery)
• Known costs for management & fixed price contracts
• Costs for building own management & reporting systems are eliminated
• Lower total cost ownership (TCO) for client

• Continuous improvement
• Predictable performance
• Controllable cost